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privacy_tip Privacy Document

Privacy Policy

How we collect, use, and protect your personal information

update Last updated: December 17, 2025
event Effective: January 1, 2025
tag Version 2.1
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Current Version
GDPR
GDPR Compliant
CCPA
CCPA Compliant
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Your Privacy Matters

At Adigo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information.

verified GDPR Compliant
security Data Protected
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Introduction

At Adigo, Inc. ("Adigo", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, purchase our products, or use our services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service. If you do not agree with our policies and practices, please do not use our Services.

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Information We Collect

We collect information that you provide directly to us, information automatically collected when you use our Services, and information from third-party sources.

label Personal Information

Information that can be used to identify you, including but not limited to: name, email address, postal address, phone number, payment information (credit card numbers, billing address), account credentials, and any other information you choose to provide.

label Automatically Collected Information

When you access our Services, we automatically collect certain information about your device, including: IP address, browser type, operating system, access times, pages viewed, referring website addresses, device identifiers, and usage patterns.

label Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. For more detailed information, please see our Cookie Policy.

label Third-Party Information

We may receive information about you from third parties, such as social media platforms (if you connect your account), payment processors, shipping providers, and business partners.

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How We Use Your Information

We use the information we collect for various purposes, including:

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    To provide, maintain, and improve our Services and products
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    To process and fulfill your orders, purchases, and transactions
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    To communicate with you about your account, orders, products, services, and promotional offers
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    To respond to your inquiries, comments, and requests
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    To personalize your experience and deliver content and product offerings relevant to your interests
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    To send you technical notices, updates, security alerts, and support messages
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    To detect, prevent, and address technical issues, fraud, and security threats
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    To comply with legal obligations, resolve disputes, and enforce our agreements
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    To conduct research and analysis to improve our Services and develop new products
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    To administer contests, promotions, surveys, and other site features
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Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

label Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, customer service, and marketing assistance.

label Business Transfers

If we are involved in a merger, acquisition, asset sale, or other business transaction, your information may be transferred as part of that transaction.

label Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

label Protection of Rights

We may disclose information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests.

label With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

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Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Our security measures include:

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    Encryption of sensitive data in transit and at rest
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    Regular security assessments and vulnerability testing
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    Access controls and authentication mechanisms
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    Employee training on data protection and privacy
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    Incident response and breach notification procedures
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    Compliance with industry security standards
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Note: While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

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Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We will delete or anonymize your personal information when:

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    It is no longer necessary for the purposes for which it was collected
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    You request deletion and we have no legal obligation to retain it
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    The retention period required by law has expired
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    You withdraw consent and there is no other legal basis for processing
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Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

To exercise these rights, please contact us at contact@adigo.com. We will respond to your request within the timeframes required by applicable law.

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    Right to Access: Request access to the personal information we hold about you
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    Right to Rectification: Request correction of inaccurate or incomplete information
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    Right to Erasure: Request deletion of your personal information ("right to be forgotten")
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    Right to Restrict Processing: Request limitation of how we process your information
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    Right to Data Portability: Request transfer of your data to another service provider
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    Right to Object: Object to processing of your information for certain purposes
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    Right to Withdraw Consent: Withdraw consent where processing is based on consent
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    Right to Opt-Out: Opt-out of the sale of personal information (we do not sell your data)
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GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR).

label Legal Basis for Processing

We process your personal data based on: (1) your consent, (2) performance of a contract, (3) compliance with legal obligations, (4) protection of vital interests, (5) performance of a task in the public interest, or (6) legitimate interests.

label Data Transfer

Your information may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

label Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have violated your privacy rights.

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CCPA Compliance (California Users)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA).

label Right to Know

You have the right to request information about the categories and specific pieces of personal information we collect, use, disclose, and sell (we do not sell personal information).

label Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

label Right to Opt-Out

You have the right to opt-out of the sale of personal information. We do not sell personal information.

label Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

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Note: To exercise your CCPA rights, please contact us at contact@adigo.com or use our online request form.

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Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will delete that information promptly.

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International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside Italy and choose to provide information to us, please note that we transfer the data to Italy and process it there. By using our Services, you consent to the transfer of your information to Italy.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

For material changes, we may also provide additional notice such as sending an email notification or displaying a prominent notice on our Services. Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

label Email

contactus@adigosystem.com

label Address

Piazza Guglielmo Marconi, 9, 80054 Gragnano NA, Italy

label Data Protection Officer

For privacy-related inquiries, you can reach our Data Protection Officer at contactus@adigosystem.com with "Data Protection Officer" in the subject line.

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Questions about privacy?

Our privacy team is here to help clarify anything you need.

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Acknowledgment: By using Adigo Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and protect your information. If you do not agree, you must discontinue use of our Services immediately.